Feb 15, 2021Learning from the past, heading to the futureThe Effective Collection and Use of Product Feedback — Gall’s Law Gall’s Law predicts that successful complex systems arise from the organic growth of much simpler systems. Our story at Invenias supports that law. We started the journey 15 years ago, deploying a simple method for managing processes entirely inside Outlook. …Customer Success3 min read
Jan 28, 2021Should I opt for a Customisable or Configurable Software Platform?One size doesn’t (always) fit all, but Out of the Box (OOTB), configurable solutions can get you to an 80-90% fit for a fraction of the price and are significantly more rapid to deploy. I found myself recently re-reading an interesting article from APSCo ON Selecting a New Software Vendor…CRM4 min read
Jan 9, 2021The Rise of Talent Intelligence FunctionsIn Part 1 & Part 2 of this blog series, I discussed developing a mindset as individuals and teams to challenge the status quo and experiment. Those posts’ objective was to develop a culture that encourages teams to constantly seek incremental value in everything you do. In the third part…Talent Intelligence5 min read
Dec 29, 2020Building a Business Culture That Supports ExperimentationThis post is Part 2 of my planned three-part series on TI, here’s the link to Part 1 in case you are interested. So, let’s start with a question. Why don’t organizations experiment more often? Usually, it’s simply a lack of confidence within that organization’s people to take on new…Talent Intelligence4 min read
Nov 24, 2020Driving User Adoption to Maximize Value Creation through Talent InsightsThis is the first in a planned three-part blog series. Over this series, I’ll talk a little about driving adoption and adding value to your business through experimentation in the capture of talent intelligence. Many businesses don’t have a culture that encourages innovation and experimentation. Failure is a key part…Talent Intelligence4 min read
Mar 6, 2020Approaching a Reporting/Analytics ProjectOften find yourself wondering why you are not extracting more insights from your database? One of the biggest strengths of any CRM should be its reporting and insights capabilities —but reporting tools in any system are often not used to their full potential due to inconsistent data or the time…CRM3 min read
Feb 7, 2019The Rise of the Machines……There has been a huge amount of myth circulating about the future of work and the unstoppable march towards wide scale job loss through automation and AI. The "Rise of the Machine" conspiracies are the subject of a new TV drama or movie every week. Various labour and innovation reports…Artificial Intelligence3 min read
Jun 2, 2018Do what is Important not what is UrgentOnce you truly achieve enlightenment, you will see inefficiency everywhere. Ever heard a colleague complain “I am so busy”. Some people wear it like a badge, assuming that it’s something to be proud of. Once you realise that busy and productive are not remotely the same thing, your life will…Productivity5 min read
May 31, 2018Internal Talent and diversityHow many of you have interviewed for a job and been unsuccessful, receiving one line of feedback simply stating that “other candidates represented a better fit to the company or role”? How many have you have supplied this sort of feedback? Maybe it’s fear of giving constructive feedback that results…Diversity3 min read
May 28, 2018GDPR Myth BustingWell, the big day arrived on Friday 25th May, and the world didn’t end. Almost every seminar I’ve attended and every webinar I’ve delivered and every blog post I’ve written recently have had a GDPR slant. It’s creeping in to every business process at the moment as a discussion, so…Privacy4 min read